Yes, it is. All of the payment transaction are fully encrypted and your information never leaves the bank.

Montefortuna Cigars has started as a joint venture between the founder of one of the most reputable Swiss Cuban cigar stores and online commerce experts in order to provide Cuban Cigar aficionados the best smokes and hardest to find Habanos.

We have been in the Cuban cigar business for over 35 years and due to our extensive network we are able to provide you with the best Cuban cigars, the most limited Cuban cigars in optimal state and straight to your doorstep.

We are based in Switzerland.

  • Visa
  • Mastercard
  • Bank Transfer (contact us by email for this option)
  • More options coming soon, let us know your preffered ones

No, original boxes and bands only, the only cigars shipped unboxed and unbanded are our custom rolls.

Swiss Bancor Group S.A.

2 rue Voltaire,

1201, Geneva,

Switzerland

[email protected]

Phone: +34 910 744 842

Email: [email protected]

Livechat: On site

Phone support is available from Monday to Friday from 9:00 am to 19:00 pm GMT

Livechat and email are available 24 hours

You may decide, but if an unopened box has issues, we will not be able to refund it or replace it.

Cigars are vacuum sealed and protected with bubble wrap so you will always get them in optimal conditions.

Payment information

We gladly accept Visa, MasterCard and bank transfer.

We do our best to provide accuracy in the pricing and other product information displayed on our website, but mistakes sometimes happen. In such cases, montefortunacigars.com expressly reserves the right not to honor pricing errors found on this website when accepting an online order. If an error occurs, we’ll let you know and cancel the order. Any authorized payments for that order will be immediately refunded. If you find an error once your order is delivered, please contact our Customer Care team or refer to our return policy.

We use your info to fulfil your order accurately and quickly and to improve your shopping experience. We respect your privacy and never share this information with anyone, except in connection with your order. If you want to know more, take a look at our Privacy Policy.

Orders and returns

Click on a Product Photo or Product Name to see more detailed information. To place your order, choose the specification you want and enter the quantity, and click ‘Buy Now’.

Go to Your Orders. Click Cancel Items. Note: Select the checkbox next to each item you wish to remove from the order. If you want to cancel the entire order, select all of the items. Click Cancel checked items when finished.

You can contact our customer support team by provided email or mobile phone. In case, it’s not convenient to talk, you can always reach us through LiveChat on our site.

Any unanswered questions?

CONTACT US